Privacy Policy

At Pet Picks, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details when you place an order or contact us.

  • Device & Browsing Info: IP address, browser type, pages visited, and device information to improve user experience.

  • Optional Info: Feedback, reviews, or inquiries submitted through our forms or social media.

2. How We Use Your Information

We use your data to:

  • Process and deliver your orders

  • Communicate with you about your orders, promotions, or service updates

  • Improve our website, services, and customer experience

  • Respond to your questions or concerns

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Courier services for delivery purposes

  • Payment processors to complete transactions securely

  • Service providers who assist with our website, marketing, or customer service—under strict confidentiality

4. Data Security

We use secure servers and SSL encryption to protect your data. However, no method of online transmission is 100% secure. We strive to safeguard your information but cannot guarantee absolute security.

5. Cookies

We use cookies to enhance your browsing experience and understand usage patterns. You can disable cookies in your browser settings if you prefer not to share this data.

6. Your Rights

You have the right to:

  • Access or update your personal information

  • Request deletion of your data

  • Opt out of promotional emails at any time by clicking the unsubscribe link

7. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted here with the updated date.

9. Contact Us

For questions about this policy or your personal information, please contact us at:

📧 hi@petpicks.pk
📍 LG 16, Samama Mall & Residences, Gulberg Greens, Islamabad